Are they a registered ISO?

Visa and MasterCard are bank associations - they don't offer merchant accounts directly. Instead, together with underwriting banks, they authorize organizations to provide merchant services to businesses and individuals. These directly authorized organizations are called ISOs, or "Independent Sales Organizations." Many merchant account providers are agents of ISOs, and some are event agents of agents of ISOs.

VSwipe is a registered ISO for Visa and MasterCard. We are able to offer extremely aggressive rates because there are no middle men between you and the supplier.

Who is their underwriting bank?

Some merchant providers go to great lengths to disguise their underwriting bank, especially if it's a small, or little known institution. VSwipe's underwriting bank is Wells Fargo, one of the most well-known and respected organizations in the banking industry. 

Do they disclose their rates and fees?

Many merchant providers do not disclose their rates and fees until after the applicant has supplied their contact information, and then use high-pressure sales tactics to close the deal. VSwipe publicly displays its rates and fees (we let our value speak for itself), and the only pressure we exert is on the competition. 
 
Are the rates they are quoting honest?

See a rate that seems too good to be true? It probably is.  One common tactic is to quote the debit card rate, which is much lower than the rate for standard credit cards. If you see 1.39% or a similar rate advertised, odds are it's a bait and switch - do some digging and ask the provider what the blended rate is for "card-swiped" and "key-entered" transactions.

VSwipe always quotes the actual blended rate for "card swiped" and "key-entered" transactions. Our rates are nearly too good to be true but they are, in fact, TRUE.

Are there hidden setup or application fees?

Setup Fees, Activation Fees, and Application Fees -these are largely a thing of the past, but some providers still charge them. VSwipe has no start up fees.

Do they offer 24x7 customer service?

If you have a question about your statement - are you going to be able to get a hold of someone knowledgeable that can assist you, 24 hours a day, 7 days a week?  Our professionally trained and multi-lingual customer service team is available 24/7, 365 days per year.

Do they support the latest technologies?

Payment solution technology is evolving rapidly. If your provider doesn't support the latest technologies, you could be missing out on increased productivity and sales, and reduced cost. VSwipe is the payment technology LEADER. Here are just a few of the technologies that we specialize in: 

 - Contactless payment solutions (tap and go - the ultimate fast transaction)
 - Quick Service Transactions (card present, no signature required)
 - Broadband payment terminals (always connected, fast authorization)
 - Internet transactions (shopping cart, gateway, SSL)

What is their approval rate? 

It can be challenging to obtain a merchant account, especially if you're a new business; don't have a long track record, or if want to sell products on-line. VSwipe has an industry leading approval rate.

How quickly do they process applications?

Although it's the electronic age, some merchant providers still require paper applications, and take days or even weeks to process new applications. At VSwipe, our mission is to get you up and running as soon as possible – and in almost every case – that means the very next business day!

How much experience do they have?

The VSwipe team has been providing merchant services since the days when "electronic payment processing,” meant that the carbon copy imprint roller was mechanical. The average tenure of our management team is over 10 years.